FAQ's

When will my order be shipped?
- Caps: All cap orders are processed within 1–2 business days. Once shipped, you’ll receive tracking details via email.
- Drop 002 (Hoodies & Tees): Orders close on September 26th. Production begins immediately after, and pieces take 3–4 weeks to be made before shipping out. You’ll be updated as soon as your order is on its way.

Are LXVLS products limited?
Yes. Every drop is strictly one-time only. Once stock is gone or orders close, the release will never be restocked.

Will there be restocks of Drop 001?
No. Drop 001 was an exclusive pre-order release and is permanently closed.

When is Drop 002 launching?
Drop 002 — featuring our first T-shirts and hoodies — is now live and open until September 26th. After this date, production starts and no further orders will be accepted.

How do the caps fit?
The LXVLS A-Frame is One Size (60cm) with an adjustable snapback for a custom fit.

How do the hoodies & tees fit? 
- Hoodies: Heavy-weight oversized fit. Order your usual size for the intended oversized look.
- Tees: Heavy-weight oversized fit. Order your usual size for the intended oversized look.

What materials do you use?
- Caps: Premium cotton with structured panels and embroidered LXVLS detailing.
- Hoodies: 445gsm 65% cotton / 35% polyester blend with embroidered front & back logos.
- Tees: 305gsm 100% cotton with embroidered front logo and large printed back graphic.

Can I cancel or change my order?
- Caps: Orders are processed quickly, so once shipped, changes or cancellations aren’t possible.
- Drop 002: Because items are made-to-order, cancellations or changes can’t be made once orders close on September 26th. Please double-check your details before confirming.

Where do you ship?
We ship New Zealand-wide and to Australia. International shipping will roll out with future drops.

How do I track my order?
As soon as your order ships, you’ll get an email with a tracking link. You can also log into your account at any time to check status.

Is LXVLS just a streetwear brand?
No ! LXVLS is a lifestyle. Every piece represents the relentless pursuit of growth, leveling up, and pushing forward. We’re not just building clothing — we’re building a movement.